The ACDelco Roadside Assistance Benefit is provided to you as a complimentary service when you purchase $25 or more in ACDelco parts from a local repair facility who is a member of our loyalty programs. It begins on the date identified on your original invoice from the participating facility and continues for a period of 12 months. This benefit is available only to you, the original purchaser as identified on the original invoice and is not transferable. Coverage is strictly limited to the specific vehicle identified on the original invoice and per the guidelines below.
Note – you will initially pay for the roadside service and submit the invoices for the partial reimbursement.
QUALIFYING SERVICES INCLUDE:
Fuel, Oil, Fluid and Water Delivery
Flat Tire Changing Assistance
To file a reimbursement claim, you must submit the following information within sixty (60) days of the date of roadside service: 1. A photocopy of the original invoice identifying the participating repair centre and the services performed. The invoice must identify the year, make and model of your vehicle. 2. Your complete name, address, and telephone number. 3. A photocopy of the paid invoice for Roadside Assistance from a valid auto service provider. This paid invoice must detail the name address, and telephone number of the service provider. It must also identify the specific vehicle receiving the service.
Submit the documentation to:
ACDelco Canada Roadside Assistance
P.O. Box 33535
Denver, CO 80233
Offer provided by your repair facility. Contact your facility to confirm if they are a qualifying repair facility.
The maximum claim per any one occurrence is $75.
Benefit available 24/7, 365 days per year.
Valid for 12 months from the date covered service was performed.
Minimum purchase of $25 in ACDelco parts from a qualifying program member is required to qualify for coverage.
No annual claim limit.
Covers consumers traveling in the U.S. and Canada.
Services Not Covered:
Cost of parts, replacement keys, lubricants, or fluids. The cost of installation for any product or materials. Tire repair, replacement, mounting or removing of any tires, snow tires, or chains. Service on a vehicle that is in unsafe condition. Service on any vehicle involved in an accident. Towing or services performed by an unauthorized service provider. Any additional labour due to specialized equipment or processes required to transport or service your vehicle due to non-factory modifications or enhancements made to the vehicle. Towing from or repair work performed at a service station, garage or repair shop. A second tow or service for the same disablement. Towing or service on roads not regularly maintained, such as sand beaches, open fields, forests, and areas designated as not passable due to construction, etc. Any services performed off road. Towing performed at the direction of a law enforcement officer relating to traffic obstruction, impoundment, abandonment, illegal parking, or other violations of law. Any Roadside Assistance services provided to your vehicle by a private citizen's assistance is not covered and is not reimbursable. Non-emergency towing or other non-emergency service.
This benefit applies only to motorized passenger vehicles (automobiles and light trucks) and specifically excludes trailers, vehicles with a manufacturer's load rating capacity greater than one ton, motorcycles, recreational vehicles and commercial vehicles. Also excludes any vehicles used for farm, ranch, agriculture, or off-road use.