WARRANTY INFORMATION ON THIS PAGE IS TO BE USED AS A GUIDELINE ONLY. ENSURE TO VISIT THE ORIGINAL PLACE OF PURCHASE TO CONFIRM AND PROCESS ANY WARRANTY.
Warranty is administered at the point of purchase and is not administered directly by ACDelco Canada. Warranty claims are subject to the warranty details, terms and conditions at the time of purchase, of each individual ACDelco product line. Follow up with the business where the part was purchased as they will be the ones that will be able to determine and process the terms of your warranty, if applicable, and use the information on this page as a guideline only.
To begin any warranty process, verify your part is within the warranty period using your purchaser’s receipt.
Contact your original place of purchase to assist in confirming warranty terms and for your warranty replacement (contact the parts supplier, repair facility or other retailer). The purchaser must have proof of purchase from an authorized ACDelco channel partner or repair facility within Canada or the United States.
Return the product to the place of purchase, along with the original sales receipt or repair order as proof of purchase.
Subsequent replacements under the warranty will receive the balance of the original warranty period.
Warranty covers parts replacement only for a product that fails due to a defect in material or workmanship during the warranty coverage period. Labour costs incurred for inspection, removal or reinstallation are not covered.
See warranty coverage exclusions below.
Warranty claims cannot be processed without proof-of-purchase paperwork.
Warranty claims are subject to the warranty details, terms and conditions at the time of purchase, and are based on the specific warranty each individual ACDelco product line.
Warranty administration at parts retailers other than where the part was purchased is at the sole discretion of that individual parts retailer.
For a part purchased directly from an Independent reseller such as Amazon Canada (see here for Amazon details on returning automotive items) or other online retailers, it is recommended you contact their customer service for further enquiries on the specific product to confirm their warranty coverage and process. Online retailers are responsible for all parts warranty processing.
Where can I get my warranty honoured if my part (e.g., battery) has gone bad?
Warranties are honoured at the retailer/location/online retailer from which you purchased the part. For warranties specific to batteries, visit our battery warranty page.
What is covered?
ACDelco product that fails due to a defect in material or workmanship during the warranty coverage period is eligible for replacement based on the specific product line warranty terms. Labour costs incurred for inspection, removal or reinstallation.
Can I still process a warranty claim if I no longer have my receipt?
Warranty claims cannot be processed without proof-of-purchase paperwork. An exception may be made by the processor for batteries using a date code. Ask your parts supplier for details.
How can I get my warranty reimbursed if the retailer/location/online retailer I purchased my part (e.g., battery) from is no longer open?
First, verify your part is within the warranty period using your purchaser’s receipt and contacting a GM dealer or locator repair facility or ACDelco parts supplier. They will verify warranty coverage based on the part number and date of warranty and confirm if a warranty applies and if they are able to warrant the part. It is at their discretion to warrant the part. Parts warranties are honoured at the supplier/location/repair facility from which you purchased the part and are not administered directly by ACDelco Canada.
Can I return my part for core charges?
Core charges would be administered by the point of purchase, if applicable. We recommend you follow up with the business where the part was purchased for further assistance.